SK44 Privacy Policy — Your data, our responsibility

01 What Information We Collect

Various types of information are collected from you when you create an account and use our services on SK44. This information is used only to provide you with the best gaming experience and to keep your account secure. No information is collected unnecessarily under SK44's Privacy Policy.

02 How Information Is Collected

SK44 collects user information through a variety of methods. The type and amount of data collected may vary by method. We always collect only the minimum information necessary.

• Registration Form: When you create an account, your name, phone number, and password are collected directly from you.
• Transaction Records: Payment information is automatically recorded during deposits and withdrawals.
• Technical Logs: Device and network information is automatically recorded while using the site or app.
• Cookies & Tracking: Visit-related data is collected via browser cookies.
• Customer Support: Information provided when contacting the support team is recorded.
• KYC Verification: A copy of your national ID or other documents is collected to verify your identity.

03 How Your Information Is Used

SK44 uses the data it collects solely for specified purposes. Under this Privacy Policy, we will never use your information beyond what has been authorized. The ways your information is used on SK44:

• For account creation, verification, and management.
• To process deposits and withdrawals.
• To prevent fraud, money laundering, and other irregular activities.
• To promote responsible gaming and identify problematic behavior.
• To provide customer support and technical assistance.
• To complete age and identity verification.
• To manage bonuses and promotions.
• To fulfill legal obligations.
• To improve service quality and develop new features.

04 Data Sharing Policy

SK44 never sells your personal information. However, in certain limited circumstances, data may be shared with specific third parties. The reason for each such instance of data sharing is clearly outlined below:

• Payment Providers: Limited information is shared with bKash, Nagad, and Rocket to process transactions.
• KYC Partner: Necessary information is shared with authorized verification agencies for identity checks.
• Legal Authorities: Required information is disclosed in response to government directives or court orders.
• Security Tools: Minimal technical data is shared with fraud detection software.

Before sharing your information with third parties, SK44 ensures they adhere to the same privacy standards. Your data is never shared with advertisers, data brokers, or unrelated businesses.

05 Cookies & Tracking Technologies

SK44 uses cookies on its website and app to improve your experience. Cookies are small data files stored on your device that help make your next visit smoother and more convenient.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, language, and settings.
• Analytics Cookies: To understand which sections of the site are used most. You can turn these off at any time.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain SK44 features.

06 Security Measures

SK44 uses industry-standard security technology to protect your privacy. Our multi-layered security system keeps your information safe from all types of threats.

• Data stored in the database is protected with 256-bit AES encryption.
• All network communications are encrypted using TLS 1.3 protocol.
• Round-the-clock security monitoring and anomaly detection systems are active.
• Regular security audits and penetration testing are conducted.
• Staff access to data is restricted on a need-to-know basis.
• Data backups are regularly stored in secure off-site locations.

In the event of a security breach, SK44 will notify affected users within 72 hours and take the necessary remedial action.

07 Data Retention Period

SK44 does not retain your information longer than necessary. Data is kept for as long as your account remains active. After account closure, certain information may be retained for a limited period to meet legal obligations.

• Transaction Records: Retained for up to 5 years in accordance with financial regulations.
• KYC Documents: Retained for up to 3 years after account closure.
• Communication Logs: Customer support records are retained for 2 years.
• Personal Information: Where no legal obligation applies, data is deleted within 30 days of account closure.

08 Your Privacy Rights

Under SK44's Privacy Policy, you have a number of important rights. To exercise any of these rights, please contact our support team.

• Right to Access: You may request to know what information SK44 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of any data that falls outside legal obligations.
• Right to Restrict Processing: You may request that we restrict the use of your data for specific purposes.
• Right to Portability: You may export your data in a readable format.
• Right to Object: You may object to marketing communications or specific data processing activities.

09 Child Protection Policy

SK44's services are strictly for users aged 18 and above. We never knowingly collect information from minors. If it is found that a minor has created an account, that account will be closed immediately and all collected data will be deleted.

• Date of birth is verified at registration, and sign-ups from users under 18 are automatically rejected.
• Age is verified through KYC checks in cases where there is any suspicion.
• If a guardian reports an account belonging to a minor, SK44 will take prompt action.

10 Third-Party Links & Services

The SK44 platform may integrate certain third-party services, such as payment gateways. These services have their own privacy policies, and SK44 is not responsible for them. However, we only work with trusted and verified partners.

11 Changes to the Privacy Policy

SK44 may update this Privacy Policy from time to time. For significant changes, a notice will be sent to your registered phone number or displayed on your account dashboard. Continued use of SK44 after any changes constitutes your acceptance of the updated policy.

The "Last Updated" date at the top of this page indicates when the policy was last revised. We recommend checking this page regularly.

12 Contact & Complaints

If you have any questions about this Privacy Policy or concerns about how your data is protected, please contact SK44's data protection team. Our 24/7 support team is always ready to help.

After a complaint is submitted, SK44 typically provides an initial response within 3 business days. Complex matters may take up to 30 days to resolve. We take every complaint seriously.